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Once the contract is awarded for provision of the services, BSS undertake complete responsibility of providing the services to the atmost satisfaction of the clients. The staffing/the expert of operation team, after giving required training/briefing are assigned to monitor the services on daily basis.
The organization is structured with a view to provide uninterrupted services to the client round the clock. Our organization is well structured in terms of man management with more than 200 operational staff. Right from area officer to the Director are directly linked in every process of operation to ensure and value our own responsibility. Besides daily night checking, surprise checking and mass raids are conducted by group of senior level team to ensure better services with better man management.
A dedicated vigilance department is placed in the company, who secretly takes feedback from customer and monitor the services & activities of operational staff at various location and report to Top Management for remedial action. This system of inspection play a vital role in the company to ensure and maintain professional and honest environment of working.
To ensure better man-management in the company, operation management is well structured in branch. Right from Area officer to Director are directly involved in execution and monitoring of operation.
This is a daily routine in BSS to conduct daily night check and surprise check in every unit/ location to ensure alertness and maintain our own standard of services.